Fankhauser family

About the Alpinhotel Berghaus team

For three generations, the Fankhauser family has been dedicated to making your stay one of the most memorable vacations of your life.

Traudl Fankhauser

The senior manager, Traudl Fankhauser, is the heart of the house, always ready for a convivial chat or a little anecdote from the Tuxertal.

Reception

Verena

Our receptionist is not only the face of reception, but also a driving force in employee recruitment and marketing. She is also Markus Fankhauser's partner.

Service

Fruzsina

Fruzsina, our breakfast waitress, is a passionate sportswoman. Her great love is racing bikes, her husband Mario, who also works for us as a waiter, and their dog Olaf. With her attentive manner, she makes sure that our guests are well looked after every morning and start the day feeling refreshed.

Kitchen

Philip

Philip leads our kitchen team with professional expertise and a trained eye for detail. As head chef, he combines authority with warmth and creates a working atmosphere in which everyone feels comfortable.

Massage & Wellness

Rita

Rita, our esteemed physiotherapist and masseuse, will pamper you at the Alpinhotel Berghaus with deeply effective treatments. With her expertise and empathetic nature, she ensures tailor-made relaxation and well-being. Let Rita guide you into a world of relaxation and enjoy a personalized wellness experience.

Marcus

Marcus combines various healing methods to harmonize body and mind. His approach is personalized and promotes holistic well-being. His mission: to inspire people to reconnect with themselves through mindful touch and targeted bodywork. Each treatment is an invitation to greater awareness and inner balance - a path to personal transformation.

Hiking guide

Sepp

Sepp is not only a certified hiking guide, but also a long-time friend of host Thomas Fankhauser and the entire Berghaus family. With his deep connection to the region and his extensive knowledge of the most beautiful routes, he passionately guides our guests through the impressive mountain world. Whether leisurely panoramic trails or challenging summit tours - Sepp knows the Zillertal like the back of his hand and ensures that every hike is an unforgettable experience.

Housekeeping

Margot

Margot, who has been the loyal soul of the hotel and our neighbor for two decades, does an exceptional job as a tireless workhorse and head of the chambermaid department.